Why companies are leaving Microsoft and Google
European alternatives to Microsoft 365 and Google Workspace used to be a niche for privacy enthusiasts. Now ordinary businesses ask about them. The reason is not that Microsoft or Google store your data badly. It is that both are American companies, and American law can reach your data wherever it is stored.
That law is the CLOUD Act of 2018. It obliges a US provider to disclose data in its "possession, custody, or control" when a US authority presents a valid warrant or order, "regardless of whether such communication, record, or other information is located within or outside of the United States" (18 U.S.C. § 2713). A server in Amsterdam or Frankfurt does not change that.
Microsoft has said so in public. On 10 June 2025, a French Senate inquiry asked Anton Carniaux, then director of public and legal affairs at Microsoft France, whether he could guarantee under oath that French citizens' data would never be passed to the US government without French consent. His answer, in translation: "No, I cannot guarantee that, but, again, it has never happened."
Two more things push companies to look around. Prices: Microsoft raised Business Basic from $6 to $7 and Business Standard from $12.50 to $14 per user per month on 1 July 2026. And dependency: the German state of Schleswig-Holstein moved more than 40,000 mailboxes from Exchange and Outlook to Open-Xchange and Thunderbird in October 2025. Its staff also faced downtime and delayed mail along the way, a reminder that how you move matters as much as where to.
Using Microsoft 365 is not illegal. Transfers to certified US companies are lawful under the EU-US Data Privacy Framework of 2023. For most businesses the question is control: which data you are comfortable leaving within reach of a foreign government, and how dependent you want to be on one supplier.
2018the year the US CLOUD Act obliged American providers to hand over data under a US warrant or order, wherever in the world they store it.
What to move, in order of effort
You do not have to move everything at once, and you do not have to move everything at all. Start with what is easy and reversible, and leave the parts that change how people work for last.
5parts to move. Most small businesses can do the first three without changing how anyone works.
Five parts, from easiest to hardest
Website and hosting
Easy. Visitors notice nothing: the site moves to a European host and the domain stays the same.
Email and calendar
Medium. Mailboxes copy over with standard tools and the switch is a DNS change. Shared calendars and room bookings need care.
Files and sharing
Medium. OneDrive, SharePoint or Google Drive move to Nextcloud, kDrive or similar. Sharing links break and must be made again.
Office documents and Teams
Hard. Word and Excel files open fine elsewhere, but macros, complex templates and the Teams habit do not move by themselves.
Identity and devices
Hard. If people sign in to other apps with their Microsoft account, or laptops are managed through Intune, that is the deepest tie to replace.
The website is the quickest win, and it is where we should be clear about our own setup. Our standard managed website hosting runs on Cloudflare, a US company that falls under the CLOUD Act. Files we store for clients, such as signed contracts and reports, sit in a storage bucket with EU jurisdiction: that fixes where they are stored, not which country's law applies to Cloudflare. If you want your website outside US jurisdiction, we can host it with an EU-owned provider instead, on request.
Email is where most businesses start in earnest. Your address stays the same as long as the domain is registered in your name: you create the mailboxes at the new provider, copy the old mail across, and point the domain's MX record to the new provider. You also set up SPF, DKIM and DMARC again for the new provider, or your mail lands in spam. Our guide to SPF, DKIM and DMARC shows how.
What a website costs to run each year, wherever it is hosted, is in our guide to website maintenance costs.
The alternatives side by side
There is no single European Microsoft 365. There are suites that cover most of it (Infomaniak kSuite, Proton), mail providers with office features (mailbox.org), and open-source building blocks that you run at a host (Nextcloud). This is how they compare with what you have now, on six questions that matter for a small business.
Switzerland is not in the EU, but the EU recognises its data protection as adequate. Swiss providers can hold your customers' personal data without extra transfer paperwork.
Microsoft 365 and Google against European options
Microsoft 365
United States
- Outside US jurisdiction
- No: US company, subject to the CLOUD Act
- Data stored in Europe
- Yes: Within the EU Data Boundary
- Works with Outlook and Office files
- Yes: The original
- Video meetings and chat
- Yes: Teams
- Low admin effort
- Partly: Capable, but a large admin centre
- Low price per user
- Partly: $14 for Business Standard
Google Workspace
United States
- Outside US jurisdiction
- No: US company, subject to the CLOUD Act
- Data stored in Europe
- Partly: EU data region on Business Standard and up
- Works with Outlook and Office files
- Partly: Edits Office files; Outlook through a sync tool
- Video meetings and chat
- Yes: Meet and Chat
- Low admin effort
- Yes: Simple admin console
- Low price per user
- Partly: €13.60 for Business Standard
Infomaniak kSuite
Switzerland
- Outside US jurisdiction
- Yes: Swiss company under Swiss law
- Data stored in Europe
- Yes: Own data centres in Switzerland
- Works with Outlook and Office files
- Partly: Office files in its online editors; Outlook via IMAP
- Video meetings and chat
- Yes: kMeet and kChat
- Low admin effort
- Yes: Simple admin
- Low price per user
- Yes: CHF 7.34 for Business
mailbox.org
Germany
- Outside US jurisdiction
- Yes: German company under EU law
- Data stored in Europe
- Yes: Data centres in Germany
- Works with Outlook and Office files
- Partly: Outlook via IMAP; online office for documents
- Video meetings and chat
- Partly: Video calls, no team chat
- Low admin effort
- Yes: Simple admin
- Low price per user
- Yes: €4 for Standard
Proton
Switzerland
- Outside US jurisdiction
- Yes: Swiss company under Swiss law
- Data stored in Europe
- Yes: Servers in Europe
- Works with Outlook and Office files
- Partly: Outlook only through its Bridge app; Word files in Proton Docs
- Video meetings and chat
- Partly: Proton Meet, no team chat
- Low admin effort
- Yes: Simple admin
- Low price per user
- Partly: €12.99 for Workspace Standard
Nextcloud at a host
Germany (software)
- Outside US jurisdiction
- Partly: Depends on the host you choose
- Data stored in Europe
- Yes: At your host: pick one in the EU
- Works with Outlook and Office files
- Partly: Office files in Nextcloud Office; mail is separate
- Video meetings and chat
- Yes: Nextcloud Talk
- Low admin effort
- Partly: More settings and updates to manage
- Low price per user
- Yes: Priced per server, not per user
A few things the matrix cannot show:
- Proton encrypts mail end to end. That protects the content even from Proton, but Outlook and other mail apps only work through Proton's Bridge app on a computer, and some integrations are not possible.
- Nextcloud is software, not a provider. Its host decides the jurisdiction: Nextcloud at a German or French host is European, Nextcloud on a US cloud is not. It has no mail server of its own, so pair it with a mail provider.
- Being European does not make a provider secure. Check two-factor login, backups, a data processing agreement and where support staff sit, just as you would with Microsoft.
| Name | Based in | Good for |
|---|---|---|
| Hetzner | Germany | Servers and managed Nextcloud (Storage Share) at low prices, in German and Finnish data centres. |
| OVHcloud | France | Servers and private cloud, from a single machine to large setups. |
| Scaleway | France | Cloud servers and storage in Paris, Amsterdam and Warsaw. |
| IONOS | Germany | Web hosting, mail and managed Nextcloud for small businesses. |
| OnlyOffice | Latvia | Online editors close to the look of Microsoft Office, available for Nextcloud and other platforms. |
| Collabora Online | United Kingdom | LibreOffice in the browser. It powers Nextcloud Office and runs on your own European server. |
For software you run yourself, such as OnlyOffice or Collabora, what counts is where you run it, not where its maker sits. For a hosting company, check that it has no US parent company and no US operations: those bring a provider within reach of the CLOUD Act.
What it costs per user
Licences are the smaller part of the decision. For a team of ten, the suites differ by a few hundred to about €1,100 a year, and the migration itself is a one-off cost of a few thousand euros in outside help. These are the list prices today.
| Suite | Entry plan | Mid-range plan | Top plan | Billing |
|---|---|---|---|---|
| Microsoft 365 | €6.26Business Basic ($7) | €12.53Business Standard ($14) | €19.68Business Premium ($22) | Annual commitmentSet in US dollars, so your reseller's euro price may differ. Versions without Teams cost less. |
| Google Workspace | €6.80Business Starter | €13.60Business Standard | €21.10Business Plus | Annual planThe flexible monthly plan costs more. |
| Infomaniak kSuite | €1.89Standard (CHF 1.76) | €7.88Business (CHF 7.34) | €14.86Enterprise (CHF 13.83) | First year at half priceBusiness and Enterprise, with an annual commitment. |
| mailbox.org | €1Light | €4Standard | €12Premium | MonthlyPer mailbox. |
| Proton | €6.99Mail Essentials | €12.99Workspace Standard | €19.99Workspace Premium | Annual billingMonthly billing costs €7.99, €14.99 and €24.99. |
Checked on each vendor's pricing page on 7 October 2026. Prices change often, so check again before you sign. Microsoft, Google, Infomaniak and mailbox.org state their prices excluding VAT. Dollar and franc prices are converted at the ECB reference rates of that day ($1.1177 and CHF 0.9309 to the euro).
Nextcloud is priced differently: a host charges per server or amount of storage, not per user, and you add a mail provider. Ask the host for its current price. Now add the move itself and look three years ahead:
Three years for a 10-person company
Microsoft 365Business Standard, staying
€4,5093-year total: 3 × €1,503
Google WorkspaceBusiness Standard, staying
€4,8963-year total: 3 × €1,632
Infomaniak kSuiteBusiness, after migration
€6,1383-year total: €3,300 + 3 × €946
mailbox.orgStandard, after migration
€4,7403-year total: €3,300 + 3 × €480
ProtonWorkspace Standard, after migration
€7,9773-year total: €3,300 + 3 × €1,559
Read the chart the right way round. Over three years, moving rarely saves a small team money; with mailbox.org it costs about the same as staying. What you buy is control over where your data sits and which law applies, and a supplier you can leave. If cost is your only reason, cleaning up unused licences usually saves more than moving.
A migration plan for a 10-person company
This is how a team of ten moves mail, calendars and files to a European provider without losing a working day. Larger teams, or setups with managed laptops and single sign-on, take longer.
Mail moves over a weekend: copy the mailboxes during the week, switch the MX record on Friday evening, and copy the last messages after.
Six weeks from inventory to switch-off
InventoryUsers, mailboxes, shared drives, licences and every tool that sends mail as you.
Week 1Choose and trialPick a provider and let two or three people try it for a week.
Week 1–2Domain and DNSGet access to your registrar, lower the TTL, prepare SPF and DKIM.
Week 2Mail and calendarsCopy mailboxes, switch the MX record, then tighten DMARC.
Week 3–4FilesMove folders, recreate shared links and set permissions.
Week 3–5TrainingAn hour per person on mail, calendar and files, plus a short how-to.
Week 4–5Switch-offKeep old accounts read-only for a month, export an archive, cancel.
Week 6
Five things make the difference between a calm switch and a stressful one:
- Time it to your renewal date. Annual Microsoft licences usually cannot be cancelled halfway, so moving early means paying twice.
- Lower the TTL of your DNS records a few days before the switch, so the change takes effect in minutes instead of hours.
- Run a pilot with two or three people before moving everyone. They find the shared calendar nobody mentioned.
- Keep the old accounts read-only for a month after the switch, so nothing is lost while people settle in.
- Tell customers nothing changes for them: the same addresses, the same phone numbers.
Want someone to run this plan with you? Advise draws up the inventory, compares providers for your situation and guides the switch. You can ask us a question about your migration first.
When to stay
Moving is not always the right call. Stay on Microsoft 365, at least for part of the business, when:
- Your work runs on Excel macros, Power Query or Access databases. They do not run in the European editors, and rewriting them costs more than the licences.
- Your clients work in Teams and expect you there. You can join their meetings from a browser as a guest, but living in shared Teams channels from outside is daily friction.
- Your business software only works with Microsoft: a bookkeeping package built around Excel, or an industry app that needs Outlook or Microsoft sign-in.
- You have no time for it this year. A rushed migration hurts more than staying another year.
Hybrid is a legitimate answer. Many businesses move mail, calendars and files to a European provider and keep a few Microsoft 365 licences, such as Apps for business, for the people who really need desktop Excel. That lowers both your exposure and your licence bill without forcing everyone to change tools.
Not sure where your line is? In a free 15-minute first call we hear what you use and tell you honestly whether moving is likely to be worth it. We earn nothing from licences, whichever provider you choose.
Sources
- 18 U.S.C. § 2713, the CLOUD Act provision (Cornell LII) (opens in a new tab)
- French Senate: hearing of Microsoft France, 10 June 2025 (French) (opens in a new tab)
- EDPB Recommendations 01/2020 on measures that supplement transfer tools (opens in a new tab)
- EDPB Guidelines 02/2024 on Article 48 GDPR (requests from non-EU authorities) (opens in a new tab)
- EU-US Data Privacy Framework adequacy decision (EU) 2023/1795 (opens in a new tab)
- Microsoft: EU Data Boundary completed (February 2025) (opens in a new tab)
- Microsoft: Microsoft 365 price updates from 1 July 2026 (opens in a new tab)
- Google Workspace: plans and prices (opens in a new tab)
- Infomaniak: kSuite Pro prices (opens in a new tab)
- mailbox.org: prices (opens in a new tab)
- Proton: business plans (opens in a new tab)
- heise: Schleswig-Holstein's e-mail systems converted to open source (October 2025) (opens in a new tab)



